About Your Concierge Team
Our Story
Carolyn and Matt Haney started Haney Home Concierge in 2019 because they knew the struggles of managing a family, 2 businesses and a home all too well. After moving to Austin in 2004, when life just seemed a little simpler, this entrepreneur-duo started a variety of businesses and non-profits all bettering the Austin community.
Fast forward 15 years, Carolyn and Matt saw an opportunity in the Austin market- to reduce every-day stressors for individuals and families in order to allow them to focus on the parts of life that are most important to them. Voila, Haney Home Concierge was born.
The goal of Haney Home Concierge is to be a forward thinking company. We can help think with you, and for you, and not just to do your work.
Meet the Team
When Carolyn isn’t working, she enjoys staying very active, whether it is running or biking by herself around Lady Bird Lake, or chasing after her 3 kids (and husband!) on a daily basis. She loves to travel, cook, and watch her kids in the various sports activities they participate in. She is an active volunteer at her alma mater, Wesleyan University in Connecticut, her children’s school and local non-profits here in Austin.
Carolyn wants to make sure that people know they don’t have to do it all and that they can ask for help.
With over 15 years of experience, Erin is a seasoned business operations leader, executive event planner, and project management professional. Known for her meticulous attention to detail and strategic approach, she excels in streamlining processes, optimizing efficiency, and ensuring seamless project execution from start to finish.
In her role at Haney Home Concierge, Erin brings a wealth of skills to ensure a seamless balance for clients, offering expert assistance in managing tasks, logistics, and projects. As an anthropologist who studied human behavior and cultural variation, she has lived among various US and international cultures and brings an emotionally intelligent and global perspective to her work.
A featured athlete on ESPN Run, is an accomplished Ironman triathlete and ultra runner who has competed in over 40 endurance races across 9 states. When she’s not managing projects or training for races, Erin enjoys traveling and spending time in nature with her family.
With a robust background in event production and a keen eye for aesthetics, Susie brings over 12 years of experience to Haney Home Concierge.
Known for exceptional organization and meticulous task management, Susie utilizes her expertise to elevate our services, transforming client visions into reality with precision and elegance. She is dedicated to ensuring every detail is perfect, from initial planning to finishing touches.
In her role at Haney Home Concierge, Susie takes pride in managing clients’ estates and grounds, ensuring every element is meticulously cared for and maintained. She oversees all aspects of property management. Be it landscape maintenance, kitchen organization, or outdoor events, she ensures that each client’s needs reflect the highest standards of beauty and functionality. Her hands-on approach, attention to detail, and commitment to excellence enable her to create inviting, pristine environments for her clients, allowing them to enjoy their spaces to the fullest.
With a dynamic career that spans interior design, project management, entrepreneurship, and corporate finance, Jenn presents a rare blend of creative vision and operational expertise to every role she takes on. As a former CPA who worked at Big 4 accounting firms, Jenn brings strong financial skills and leadership experience to her role at Haney Home Concierge. She also has experience with the creative side—able to turn chaos into order and make it beautiful. Whether working with numbers, doing interior design, leading a renovation, or styling an event, she brings calm under pressure, a love of problem-solving, and a global perspective to every endeavor. Though based in Austin, Jenn is globally minded after years of living abroad.
With a robust background in event production and a keen eye for aesthetics, Susie brings over 12 years of experience to Haney Home Concierge.
Known for exceptional organization and meticulous task management, Susie utilizes her expertise to elevate our services, transforming client visions into reality with precision and elegance. She is dedicated to ensuring every detail is perfect, from initial planning to finishing touches.
In her role at Haney Home Concierge, Susie takes pride in managing clients’ estates and grounds, ensuring every element is meticulously cared for and maintained. She oversees all aspects of property management. Be it landscape maintenance, kitchen organization, or outdoor events, she ensures that each client’s needs reflect the highest standards of beauty and functionality. Her hands-on approach, attention to detail, and commitment to excellence enable her to create inviting, pristine environments for her clients, allowing them to enjoy their spaces to the fullest.
With a dynamic career that spans interior design, project management, entrepreneurship, and corporate finance, Jenn presents a rare blend of creative vision and operational expertise to every role she takes on. As a former CPA who worked at Big 4 accounting firms, Jenn brings strong financial skills and leadership experience to her role at Haney Home Concierge. She also has experience with the creative side—able to turn chaos into order and make it beautiful. Whether working with numbers, doing interior design, leading a renovation, or styling an event, she brings calm under pressure, a love of problem-solving, and a global perspective to every endeavor. Though based in Austin, Jenn is globally minded after years of living abroad.